Initial Subscription Period: Refund requests for the first subscription payment are eligible within 14 days of the purchase date.
Renewal Payments: Refunds for automatic renewal payments are eligible if requested within 7 days of the renewal date, provided the subscription was not actively used.
Special Cases: If technical issues prevent effective usage and cannot be resolved, a refund may be issued.
Non-Refundable Cases
Refunds are not provided for used subscriptions or promotional offers unless otherwise stated.